Close Lexus Coolant Change in Owing Mills, MD
Testimonials
“ We had an excellent experience purchasing from this dealership, even from out of state. Patrick made the entire process easy, straightforward, and completely worry-free. Everything was handled ahead of time — pricing, paperwork, and details were all clearly laid out before we made the 4-hour drive. When we arrived, the car was ready with weather mats installed and everything exactly as promised. No games, no surprises. We asked them to beat another price and they simply said yes and delivered. The drive was absolutely worth it, and we’re very happy with our purchase. Highly recommend Patrick and this dealership. ”
“ My third purchase from Len Stoler Lexus of Owings Mills. This purchase experience was even better than the previous two, which were both excellent. Marina Davis, our sales associate, was outstanding. She was very knowledgeable of the features of the 2026 RX350. There was no pressure during the negotiation process and Marina did not try to sell options I did not request. Her approach is to treat customers with a friendly and respectful attitude. I intend to return to Len Stoler when it is time for our next Lexus. If/when you go be sure to ask for Marina. ”
“ Darrel is probably your best sales person at the dealership. He worked hard for us and kept us in the information loop during the entire process. ”
“ Very nice experience and good deal is your way if you buy from them. ”
“ This is the 2nd Lexus we have bought dealing with Daryl Smith! He is always attentive to our needs, patient, informative, fair and helps with every angle in purchasing the car of our wishes. Couldn't have asked for a better transaction. I highly recommend him. ”
“ Mr Tim and Mr Yancy listened to what I wanted and offered a variety of options to accommodate my preferences. I felt heard! Thankyou ”
“ I was very specific what I wanted. It took a couple weeks but the manager Yancy and the salesman Patrick from Len Stoler in Owings Mills went out of their way to find what I wanted. Very pleased with their dedication. ”
“ Was interested in finding a Lexus GX 550 in the color and trim I wanted. I spoke with several dealers and none had this vehicle in stock or arriving. They all stated that I would have put a deposit down and order it. I had talked to Marina several weeks ago and spoke with her about the color and model GX I wanted. I had given up on getting a Lexus gx550 and was on my way to look at a land Rover Defender. Marina called me and told me that another customer had not responded to the arrival of the gx550 they had ordered which was in the exact color and trim that I wanted. I came in the next day and picked up my new Lexus GX 550. Marina and Leony where wonderful and made the sales experience great. ”
“ I just purchased my first Lexus and worked with Marina. She was very pleasant, knowledgeable and easy to work with. She listened to what I wanted and needed and worked with me to get it. The car came in sooner than she quoted and the buying process went very smoothly and was quicker and easier than any car I have ever purchased! If you are in the market for a new Lexus, definitely stop by Len Stoler Lexus in Owings Mills and see Marina! ”
“ Chase and the rest of the staff have been a pleasure to work with. He is very knowledgeable and attentive to the smallest detail. ”
“ Tyrone was great. ”
“ ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 10-Star Service at Len Stoler Lexus I would like to take a moment to recognize the outstanding service I received at (Len Stoler Lexus), especially from my service advisor ,Jessell, and his service manager ,Grant. I’ll be honest we started off on a rough note. However, what truly matters is how a team responds, and Jessell and Grant went above and beyond to make everything right. They worked diligently to ensure I was able to receive a replacement key, and they did not stop until the issue was fully resolved. I am truly beyond grateful for the professionalism, communication, and dedication they showed throughout the process. Their commitment to customer satisfaction completely turned my experience around. Jessell, in particular, deserves special recognition. Lexus, you made a wonderful decision having him on your team. When promotion time comes around, please strongly consider him it would be very well deserved. If you are looking for reliable and professional service, I highly recommend ,Len Stoler Lexus, Ask for ,Jessell, you will be in great hands. Thank you again for the excellent service and support. Tiffany Daniels ”
“ Very pleased with recent car buying experience at the Owings Mills location. Chase is awesome to work with...very communicative, patient & friendly! My daughter is very happy with her new Highlander, and we appreciate all of their help through the process! ”
“ I’d like to start by praising Mr. Dana Dunnock Sr. His professionalism was on omnipotence type level. Transparency is something I believe all consumers appreciate and he surpassed that by delivering all the facts to the vehicle upfront. His humbleness provided a welcoming atmosphere. All in all i can say he helped me have a peerless experience. With out a doubt in my mind, i shall suggest anyone who’s in search of transportation to request for this gentleman and his services. ”
“ Everything was perfect, thank you guys. ♥️ ”
“ Pleasant place. Patrick Stewart (Sales) very professional and helpful. I came all the way from Philadelphia and it was worth the drive. Excellent service from everyone. Quick and efficient ”
“ (Translated by Google) undefined (Original) Luke is the man. Great customer service. Had to buy the damn car because he was too charming. Happy with car. Highest praise. ”
“ (Translated by Google) undefined (Original) The salespeople and management here are above anyone else I’ve met. I’ll be purchasing my cars from here forever and I will be sending my family in for their next Lexus ”
“ (Translated by Google) undefined (Original) Phyllis; was awesome; loved her personality and energy. They took care of me at the dealership and got me in the vehicle I wanted and close to where I needed to be as far as payment. Kudos to Len Stoler Lexus. If anyone is in the market for a new Lexus; go see Phyllis! ”
“ (Translated by Google) undefined (Original) Exceptional service. It took me less than 1hr to make a decision to buy ”
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“ (Translated by Google) undefined (Original) I did not want to go to the dealership bc I simply did not have the time. I spoke with Luke via phone about the vehicle I saw online. He provided me with all the information that I asked for and was available if I had additional questions. He was professional and personable. Needless to say, I bought the car. ”
“ Purchasing my first Lexus from Len Stoler was truly an exceptional experience, and I couldn’t be more pleased. From the moment I walked in, I was met with professionalism, care, and genuine attention to what I was looking for. Tyrone, our salesman, was absolutely outstanding. He went above and beyond to ensure I found the perfect vehicle, patiently working through all of my requirements and never once making the process feel rushed or stressful. Tyrone’s communication was impeccable—he was always quick to respond to my questions, kept me informed every step of the way, and made sure I felt confident and comfortable with my decision. His knowledge of the Lexus brand, as well as other brands, was truly impressive and made it easy to trust his guidance. It was clear that he takes pride in his work and genuinely cares about his customers. Thanks to Tyrone and the team at Len Stoler, what could have been an overwhelming process turned into an enjoyable and memorable one. I am beyond excited to be part of the Lexus family and am so grateful for such a positive first experience. I highly recommend Tyrone to anyone looking for exceptional service and a seamless car-buying journey. ”
“ Professional and always ready to help. ”
“ We had an excellent experience with Timothy Queen and Herbert Ventura. Both gentlemen were very helpful, professional and customer-oriented. They certainly made our purchase very pleasant and smooth. We highly recommend Len Stoler Lexus, especially Timothy and Herbert. We believe Len Stoler Lexus is the best Lexus dealer in the Baltimore area in term of customer relations and prices. Timothy Queen & Herbert Ventura are truly deserved for recognition by Len Stoler Lexus for their customer service aspects. ”
“ Thank you Tyrone for your patience and dedication!! That toke me 2 months to make a final decision, and it was worth it !!!! Tyrone Greene was awesome and never pushed once, even on the day I had two to chose from & changed my mind after the paper work was started, Travis was a pleasure to work with getting through the paperwork. Dom made sure we understood how to operate my new Tx 500h. Great experience at Len Stoler Lexus ”
“ Very nice and experienced. She’s the talk and do ”
“ I'm very happy with my vehicle and I would highly recommend this dealership. We had a great experience working with Luke! He was so knowledgeable, patient, and made great recommendations, which helped us find the perfect car. We are so happy with our purchase and truly appreciated how stress-free the process was. ”
“ Since this is the fourth Lexus I’ve bought I didn’t to be sold. My rep Daryl took the time to review different vehicles and options and drove home in my new ride ”
“ My experience at Len Stoler Lexus was very good the salesperson was excellent Ms. Phyllis was the best salesperson. The finance manager was great they both as a team helped me in my new 2026 RZ SUV ”
“ I had a wonderful experience at Len Stoler Lexus. Everyone was very professional and efficient. Luke and Chase were extremely knowledgable. They provided me with all the necessary resources to make an informed decision on a vehicle purchase. They provided superb customer service skills. I highly recommend this dealership for your vehicle purchase. ”
“ From my first telephone inquiry concerning a preowned Lexus to wrapping up the final sale Chase was very knowledgeable and extremely helpful. The dealership was very welcoming to the potential customers entering the dealership. Also, Leon (finance ) explained the preowned vehicle process. I reside in Virginia so the purchase of a preowned vehicle in Maryland was an eye opener. Chase telephoned on our way to the dealership to ensure we were okay. I would highly recommend Len Stoler Dealership in Owings Mill based on my experience plus my observation of the sales team. Give Chase a call you won't be disappointed.. Extremely happy with my Lexus purchase! ”
I had a great experience there buying a car.
“ I had a great experience there buying a car. Everything went smoothly and they have the best prices. ”
“ Luke was amazing to deal with. He communicated every step of the way and found me the exact car I wanted. Couldn’t be happier with his service. ”
“ Patrick was exceptionally knowledgeable, patient, and courteous. Never pressured or pushed for us to make a decision. It was the most enjoyable car buying experience ever. ”
“ Len Stoler does it the best!!! I believe this is car number 6, I will never go anywhere else. I feel like a King every single time. I appreciate the professional, the respect and the kindness. I am a part of the Len Stoler Lexus family, and it means a lot. There is a distinct difference when I have been in a different dealership, and I know where I belong. Get your Lexus from Len Stoler, I wouldn’t “Steer” (Lol) you wrong!!! ”
“ I had an awesome time at Lexus.. my agent Mrs. Phyllis was remarkable such a beautiful individual.. I would recommend anyone to go there.. She was patient with me, answered all my questions..and I had many.. lol ”
“ From the moment I walked in the door everyone I came in contact with was friendly. My sales representative, Phyllis Roosevelt, knowledgeable, kind and patient as I navigated finding the right vehicle for me. When I purchased the car, the finance manager was very informative and had tags ready to go among the whole experience convenient and easy. The dealer has a dedicated tech team and Don walked me through all of the features of my car so I knew how to ooerate all the things! I highly recommend Len Stoler Lexus when considering your purchase of a Lexus vehicle. ”
“ I had the BEST experience at Len Stoler Lexus! My husband and I drove from Syracuse, NY to Maryland because we found the best deal on the exact car we wanted. In the process we found ALL of the people we worked with to be amazing. Helpful, transparent, and extremely friendly. During the process there was a hiccup with the car we wanted, and the team was able to find and secure the same car from a sister dealership! I was so impressed. You won’t be disappointed! Thank you Marina, Herbert,Travis, Dominic! ”
“ ⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of purchasing my 2024 ultra luxury Lexus with under 400 miles from Owings Mills Lexus and I can confidently say that my experience was nothing less than amazing! From the moment I walked in the service was top-tier. Chase was fantastic!! His knowledge and professionalism made the process smooth and enjoyable. What really stood out was the finance manager who took the time to explain the numbers in a way that completely changed my perspective on financing. It was refreshing to feel so informed and confident about my decision. If you're in the market for a vehicle, I highly recommend visiting Owings Mills Lexus Certified Pre-Owned. They truly provide an exceptional buying experience! ”
I contacted this dealership specifically to purchase a
“ I contacted this dealership specifically to purchase a certified pre-owned Lexus for my 81-year-old mother, who is currently battling blood cancer. Given her health, I am handling this search for her, and it has been a weeks-long process to find a vehicle with her specific required options. I spoke with a salesperson named Luke, who promised to send a video of the paint, wheels, and interior condition. I explicitly shared with him that I had recently lost out on another vehicle due to poor communication from a different dealer. Luke assured me he would call me back after finishing with a client in front of him. He never called, and he never sent the video. Instead, I received a cold text the following afternoon stating the car had sold the night before. When I called to discuss this with the sales manager, he was incredibly dismissive, stating he "didn't understand what the problem was." I asked how to contact the owner of the dealership to which he replied, I could not. It is clear this dealership lacks basic empathy and professional follow-through. If you value communication and reliable service, look elsewhere. ”
“ Furious with Len Stoler Lexus 🤬🤬🤬🤬🤬🤬 (And no, I will not “calm down” either!) I was driving behind a Lexus driving slowly with its hazards on, on a winding road with very sharp curves. I figured something was up. When we went around a sharp, nearly blind curve, the drivers side front right tire came completely off of the Lexus. The Lexus wheel scraped onto the pavement and the tire rolled across the road in front of an oncoming SUV. I pulled over to help the driver, as did the the gentleman behind me and the woman coming the other way, in front of whose car the tire rolled. Short version: The car was brand new to this woman. She was traveling with two kids. Miraculously, she chose to drive the back road at the last minute so the kids might see some of the horses that live along that road. If she had taken 695 as planned, they, (and/or someone else) might well be dead right now. There was not a single lug nut to be found. ** Not ** One ** Lexus sent this woman out in a car that either had no lug nuts on the front tire, or had them in so loosely that they had fallen off. — AS IF THAT WEREN’T BAD ENOUGH — She contacted Lexus via the panic button. (I was with her the whole time and heard every call myself.) When she explained that she was not, in fact, in a safe place, (people routinely whip around this blind curve well over the speed limit,) they said to call 911. She called 911. While waiting for police who seemed to be taking forever, she called the Lexus dealership back, looking for roadside assistance. Lexus explained to her that they don’t have tow trucks. They then went into all the reasons he felt Lexus was not at fault, and the lady appropriately asserted herself trying to get the man to focus on the priority of getting them to safety, and the car to the dealership. Lexus dude had the nerve to tell her to “calm down.” First of all, she was PLENTY calm. He just wasn’t happy with what she was saying. Secondly, how calm would HE have been if somebody’s negligence had just almost killed HIM and two children?!?? And again, SHE was calm. He was powertripping. (Against a woman he nearly killed.) Second call to Lexus, freezing cold outside, they AGAIN went deep into why she shouldn’t sue them and how they weren’t at fault. Len Stoler Lexus! DUDE! There is a woman with two kids on the side of the road on a dangerous blind curve with a treacherous ice storm expected within the hour. P R I O R I T I E S!!! After almost two hours, police came. The police summoned a tow truck that got there in less than 10 minutes, about 4 minutes before the sky started spitting ice. Lexus - You are criminally negligent, and I hope she pursues justice so that you will be MUCH more careful with people’s lives in the future. You are also morally bankrupt. I hope that you are put on blast everywhere imaginable for your utter lack of concern or assistance in keeping this family safe in the immediate aftermath of your negligence. We have pictures. She has three witnesses. You ARE the problem. ”
“ The buying experience with Len Stoler Lexus was great. I negotiated a deal with Luke from over 900 miles away on an immaculate 2024 LC500. He was very nice and knowledgeable. There were no surprises and everyone at the dealership was very professional. I recommend Len Stoler Lexus to anyone wanting to purchase what I consider to be the best cars made. ”