Buy vs Lease near Reisterstown, MD

“ Second Lexus. Both times had a great experience. However the last one was even better than the previous one. Alan Kassel and Marina Davis were outstanding. Alan found me the exact RC 350 that i was looking for and gave me the deal that i asked for. Everything was done remotely and they delivered the car to me. Everything moved at my speed. Great experience and that is because of these two people. Eugene also came and explained all the features in easy to understand terms. I had contacted three other Lexus dealerships and has very terrible experiences with rude people and lies. If you are looking for a Lexus I highly recommend Len Stoler, specifically Alan and Marina. ”

“ We contacted several dealers and elected to go with Len Stoler because we had such a positive experience right out the gate. We explained we live an hour from the dealer and wanted to get information before making the drive in. Multiple other dealers blew me off when I said I wanted discuss the price and vehicle prior to coming in. Travis was helpful, not pushy, and made the process painless. We are very happy with our purchase. ”

“ Great experience from start to finish. They work very hard to get you exactly what your looking for. They also are very true to their pricing, there is a little wiggle room with used cars, but they truly give you a fair deal. ”

“ Great service ”

“ What a great experience ! Tim, the Sales Associate was a pleasure to work with. Alan the GM was extremely helpful to find the right car for me and made the entire process go very smoothly. Thanks to all again ! ”

“ What a great experience ! Tim, the Sales Associate was a pleasure to work with. Alan the GM was extremely helpful to find the right car for me and made the entire process go very smoothly. Thanks to all again ! ”

“ My experience in buying a car at Len Stoler Lexus could not have been better. Our salesperson,Marina, answered all our questions with patience. The showroom staff were all top notch professionals. ”

“ Friendly and efficient service. Mostly good information and advice, based upon taking the time to understand my needs. A small shortcoming was the failure to explain the relationship and difference between Lexus Enform and Lexus roadside service. Precautions taken related to the Covid-19 pandemic were adequate, but not perfect. ”

“ I like this store because I feel they provide the best service in the US. They started helping you once you arrive. Advisor are very helpful too. Happy to go there always! ”

“ All my concerns addressed quickly, courteously and professionally. ”

“ Travis Stoler, Joe and Travis the finance person were all great. The process was pretty seemless considering we are in COVID 19 mode. The car was exactly what I wanted and so was the price. I would buy there again. ”

“ I pulled into the garage service area and was handled in a quick and efficient manner. My courtesy car was ready and it was similar model to my own car, so I felt quite comfortable in it. When I arrived back at dealership before my car was ready in order to avoid 5:00 p.m. traffic, in a sense of waiting area, service rep found a comfortable area for me to wait. Service was excellent, and the car drove like it was brand new. Good job Lexus. ”

“ My experience was okay. It wasn’t bad but wasn’t the greatest, Didnt feel like I left with a good deal. Didn’t give me other options. I need to do more research next time. ”

“ By far, the easiest car buying experience we've ever had. The staff at Len Stoler Lexus were friendly and helpful. The car was ready and waiting for us when we arrived. ”

“ Salesman Daniel Burke was easy to work with and the whole process was simple and the price was more than competitive. Would buy there again and from Daniel without hesitation. ”

“ 5 star service all the way. ”

“ Kyle Harris has always given me great service! Always on time and answered all my questions. Thank you Kyle and Len Stoler! Very happy customer! ”

“ Always a good experience with Len Stoler Lexus service. Dave is the best! ”

“ They were quick and friendly. Only complaint was car was covered in pollen when they gave it back but their wash was closed due to covid so understandable. ”

“ Nice people, fair price, quick & efficient service! ”

“ I couldn’t be happier! The sales team was professional, the process was painless, and I left with a beautiful car in no time. Great service! Thank you! ”

“ 5 stars to a great team. My car was taken care of exactly as promised. Staff was pleasant and practiced full safety procedures during my visit. The loaner car was great! All around excellent visit! ”

“ I brought my car in for an unscheduled service. I was assisted by Regina (service consultant) who was knowledgeable and professional when I had questions about my car. ”

“ We took advantage of pandemic and Memorial Day discounts to purchase updated vehicles with all the current safety features. Marina, our sales rep, was the most responsive and accommodating of any we have ever worked with and we are sending friends and family to her in the future! ”

“ Even with social distancing, Steve and the other Lexus associates managed to make my new Lexus car buying experience special! Special thanks to the service dept! ”

“ Kyle’s customer service was amazing! ”

“ Excellent customer service even in the Temp waiting room. Professional and great price. Good Vibes Only ”